Website
Cloud contact center software as a service. Full API based. CRM Plugins. Connect real or virtual agents. Virtual numbers in any country.
Founders
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Renaud de Gonfreville
Co-founder and CEO
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Eric Ouisse
Co-founder and CTO
“Based in the UAE and launched in 2016, Ziwo provides a cloud-based solution for companies to talk to their clients and to leverage customer information through readymade plugins. Customer information is often scattered across many systems, but Ziwo provides its clients with one platform to host this data through a unique application program interface (API) architecture. The cost of bad customer experience for companies is staggering, $82 billion per year in the US only. We want to help companies to simply talk to their clients, not only through the telephone but via any channel and to help them understand in real-time how they can serve them much better.”
